Terms and Conditions

Terms and Conditions for GreenGirlCosmetics.com

Effective Date: November 13, 2024

Welcome to GreenGirlCosmetics.com . These Terms and Conditions govern your use of the Site, including any transactions made through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any of these Terms, you are prohibited from using the Site.

1. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use of this Site by, any third party. Prohibited conduct includes but is not limited to, transmitting viruses, harmful code, or any form of harassment.

2. Eligibility

By using this Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You also confirm that you are legally able to form a binding contract.

3. Account Registration

To access certain features of the Site, such as making a purchase or subscribing to newsletters, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to immediately notify Green Girl Cosmetics of any unauthorized use of your account.

4. Product Information

We make every effort to ensure that product descriptions, pricing, and images are accurate on the Site. However, Green Girl Cosmetics cannot guarantee that all information is complete, accurate, or free from errors. Prices and availability of products are subject to change without notice.

5. Orders and Payment

When you place an order on the Site, you are making an offer to purchase the products under the terms stated in these Terms and Conditions. We reserve the right to accept or reject any order for any reason. Payment for products is due at the time of order placement.

We accept payment via major credit cards, debit cards, and other payment methods indicated on the Site.

6. Shipping and Delivery

Green Girl Cosmetics will make every effort to ship your order within the estimated delivery window. However, we are not responsible for delays caused by third-party carriers, customs, or other unforeseen circumstances. Delivery times are estimates and are not guaranteed.

Shipping fees will be calculated at checkout, and any applicable taxes will be added based on your location.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may return it in accordance with our Return Policy within a specified period after receiving the product. Please review our Return Policy for detailed instructions on how to process returns and refunds.

8. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this Site, you consent to the practices outlined in our Privacy Policy.

9. Intellectual Property

All content on the Site, including but not limited to text, images, logos, graphics, videos, and trademarks, is the property of Green Girl Cosmetics and is protected by copyright, trademark, and other intellectual property laws. You agree not to use any of this content without explicit written permission from Green Girl Cosmetics.

10. Limitations of Liability

To the fullest extent permitted by applicable law, Green Girl Cosmetics will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or the products purchased through it. This includes but is not limited to, damages for lost profits, business interruption, or loss of information.

11. Indemnification

You agree to indemnify, defend, and hold harmless Green Girl Cosmetics, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees) arising out of or relating to your use of the Site or any breach of these Terms.

12. Modifications

Green Girl Cosmetics reserves the right to change, update, or modify these Terms at any time without notice. All changes will be posted on the Site with an updated effective date. Your continued use of the Site after any changes to these Terms constitutes your acceptance of those changes.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Your Jurisdiction]. Any disputes arising from the use of this Site shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Green Girl Cosmetics
Email: GREENGIRLMAKEUP@GMAIL.COM

Return and Refund Policy

Return Policy for Green Girl Cosmetics

Effective Date: November 13, 2024

At Green Girl Cosmetics, we want you to love every product you purchase. If for any reason you are not satisfied with your order, we will be happy to assist you with a return or exchange. Please carefully review our Return Policy below to understand the process.

1. Return Window

We offer returns on unused and unopened products within 30 days of the date you received your order. After 30 days, we are unable to accept returns. We encourage you to inspect your order upon arrival to ensure you are happy with your purchase.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

Product must be unused and in its original, unopened packaging.
Proof of purchase (receipt or order confirmation) is required to process the return.
Sale or promotional items are final sale and cannot be returned unless defective.
Opened or used products are not eligible for return due to hygiene and safety reasons. This includes items such as makeup, skincare, and beauty tools.

3. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

Products that have been opened or used.
Gift cards.
Items purchased during sales, promotions, or as part of clearance.
Personal care items, such as brushes, stencils, or accessories that cannot be resold due to hygiene regulations.

4. Return Process

To initiate a return, please follow these steps:

Contact our customer service team at GREENGIRLMAKEUP@GMAIL.COM within 30 days of receiving your order. Provide your order number, the product(s) you wish to return, and a brief explanation for the return.
If eligible, we will provide you with a Return Authorization Number (RAN) and instructions on how to return the product.
Return your product to the address provided with your Return Authorization Number clearly marked on the outside of the package.
Shipping costs for returns are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped or damaged product).

5. Refunds and Exchanges

Refunds will be issued to the original payment method once the returned product is received and inspected. Please allow 7–10 business days for the refund to appear on your statement, depending on your payment provider.
If the product is found to be used, damaged, or not in original condition, the return will be rejected, and the product will be returned to the customer at their expense.
Exchanges are handled on a case-by-case basis. If you wish to exchange an item for a different product, we encourage you to place a new order and return the unwanted item under our standard return policy.

6. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will offer a replacement or full refund, including return shipping at no cost to you. Please provide clear photos or videos of the damaged item to expedite the process.

7. Final Sale Items

Certain items, such as sale, clearance, or promotional products, are final sale and cannot be returned or exchanged unless defective. These items will be clearly marked on the product page during checkout.

8. Customer Responsibility

We reserve the right to refuse any returns that do not comply with the above conditions. Customers are responsible for the cost of return shipping unless otherwise specified.

9. Changes to the Return Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on our website with an updated effective date. By continuing to use our services after the changes, you agree to the updated terms.